Chăm Sóc Khách Hàng Giỏi Tiếng Anh (Làm

As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city&039;s most prestigious buildings.
- Prepare customer reports by gathering data collected during customer interactions.
- Cooperate with other staff to solve problems.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Follow communication procedures, guidelines, and policies.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Refer issues and questions to managers if necessary.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
WORKING TIME:
- You will work a mixed working shift with day and night shifts in a week. (2 days 3 nights or 3 days 2 nights/week)
- Day shift: 11 AM- 8 PM, night shift: 8 PM- 5 AM. (Night shift will have 30% salary bonus per hour, by law)
- You will have TWO random days off/week. Shift types will be decided by the company.

Proactive, helpful, and willing to learn.
Excellent English communication, speaking confidently and fluently (Clear voice).
Having at least 1 year of experience in related fields.
Must work in the office. (No remote and hybrid option)

Annual Health Check.
Snack bar and beverages provided by the company.
Social Security covered.
Birthday party monthly.
12 annual leave.
Beautiful hi- tech office.
Salary review once a year.
Gifts on international/national holidays. (Women&039;s day, Valentine,..)

Cập nhật gần nhất lúc: 2024-03-28 01:10:38