Chăm sóc khách hàng Logistics - Tiếng Trung tốt

JOB DESCRIPTION:

Respond to customer’s emails and escalations for activities in a timely manner
Maintain teamwork, productive working environment
Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
Complete all necessary records and reports in a timely and accurate.
Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
Maintain good relationship with customers and subcontractors
Comply with the safety environment policy and company regulations.
Direct communicate with Customers to receive inquiries for transportation & customs
Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries
Strictly follow safety policies and client’s requirements and regulations.
Input data accuracy and well update in system
Conduct operation in line with SOPs, work instructions
Prepare related documents for the shipment/order.
Supervise and coordinate unloading of inbound/outbound shipments
Send invoices and shipments documents to request payment from customers

REQUIREMENTS:

Proficiency in Chinese. English is a plus.
Have 1- 3 year above experience at the same position and in Logistics company.
Proficiency in computer software like MS Office;
Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player.
Good interpersonal and negotiation skills;

BENEFITS:

In addition, there is a policy of annual health check- ups, gifts on holidays and Tet ...
Work in a dynamic, professional environment, with good opportunities to learn and advance.
Receive salary and policies such as: Health insurance, Social insurance, Unemployment insurance, annual leave, fully according to regulations.

Cập nhật gần nhất lúc: 2025-08-15 11:00:03