Develop, implement and manage energy conservation programmes for
Review, maintain and update operations and maintenance manuals.
Assist in education/training of staff and occupants on current safety issues to ensure compliance with all laws and safety regulations. Conducting training of tenants, co- workers and staff as required
Ensure that all new service contracts are approved by The Deputy General Manager and/or the Landlord.
Supervise all work/maintenance assignments to ensure the work is completed in a timely manner within budget & specification, maintaining all Crescent Mall standards and ensuring deficiencies identified on inspection are addressed.
Establish and maintain the Centre Workshop, maintaining a register of all tools & equipment if applicable, and maintaining a clean, neat & safe work area at all times.
Investigate complaints by colleagues, tenants and/or shoppers and ensure that quality standards and service are maintained at all times.
Review and, if applicable, approve contractor method statements and risk assessments.
Ensure all contractors satisfy the insurance requirements as required under theLandlord’s Public Liability Policy
Coordinate and ensure compliance of all service contracts, ensuring the delivery of the highest standard of service from all contractors.
Coordinate with other department’s counterparts to create & maintain healthy relationships, and to become aware of maintenance needs, delivering a timely response to internal requests.
Support established policies and procedures while communicating and coordinating engineering concerns with the General Manager, and in the General Managers absence, the Landlord.
Contribute towards maintaining the asset value of Crescent Mall, and enhance, refine and improve its performance and operating effectiveness.
Develop, recommend, implement and manage the departments budget capital expenditure plan, with forecasts and objectives consistent with maintaining an international standard shopping centre, further assisting in the preparation and development of the Annual Crescent Mall Business Plan
Require all M&E Contractors to confirm that all operations and maintenance undertaken in Crescent Mall conform with all relevant regulations and any other relevant legislative requirement applicable to those tasks.
Be aware of and, if appropriate, seek the implementation of industry and technological advances which would assist in reducing the running costs of the various plant and equipment, without detriment to the stakeholders of Crescent Mall
Build an effective team of external contractors, consultants and suppliers, meeting contractors and suppliers to discuss scope of, and products and materials to be used in maintenance and repair contracts.
Be available via mobile phone at all times, (24- 7) and be available to return to the Crescent Mall in an emergency situation (therefore reliable transportation is required)
Perform special projects and other responsibilities as assigned. Carry out any additional Mechanical and Electrical plus any Engineering related duties and responsibilities as directed by The General Manager or by an authorized representative of the owner of Crescent Mall.
Coordinate the repair of malfunctions in mechanical, electrical or other equipment in use throughout Crescent Mall
Support and implement all risk management guidelines for fire and safety regarding engineering, including the proper storage of chemicals, paints etc.
Supervise the Human Resources in the department to attract, retain and motivate team members. Hire, train, develop, empower, coach and counsel, conduct performance reviews, resolve problems, providing open communication vehicles, all the while building the capability of both the department and its individual staff members.
Maintain P&L responsibility over maintenance & repair cost centres, repairs & maintenance, maintenance labour, utilities and capital improvement plans, monitoring and verify and reconcile invoices and any discrepancies
Advise the Deputy General Manager and Landlord on all matters relating to potential improvements to the building, and M&E operations.
Coordinating the immediate response to emergency maintenance and/or repair requests at Crescent Mall.
Chief Engineer will coordinate, facilitate, monitor and review the maintenance and repair of the M&E components of Crescent Mall, the responsibility for the effective, efficient & continuous operation of each M&E component of Crescent Mall will rest with the Contractor maintaining that component.
Liaise with the Security Contractor who is responsible for the development, implementation & refinement of the Emergency Evacuation Plan.
Supervise and coordinate maintenance staff and contractors and direct them to accomplish the maintenance and engineering functions of Crescent Mall. To this end, Chief Engineer must have an understanding of the practices, techniques and technologies required in the work the building maintenance staff and engineering contractors.
Prepare staff scheduling and forecasting of building labour requirements.
Periodically re- tender service agreements and contracts where appropriate.
Coordinate and oversee skilled repair and maintenance operations using power tools, hand tools, welding equipment etc
Remain informed of safety and code changes through attending seminars and other educational means.
Crescent Mall to minimize expenses, being alert to any wastage of electricity, water or other service or utility which results in excess or additional expenses for Crescent Mall.
Assist in conducting departmental organizational audits, safety departmental self audits etc and assist in development & implementation of corrective action plans.
Maintain full responsibility for ordering, coding and tracking of departmental expenditure, ensuring proper delivery, receipt and secure storage of all ordered items, developing and enforcing procedures that ensure the security of all items.
Attend and report at weekly Departmental Head Meetings, participating as a member of the Crescent Mall’s emergency control organisation.
Maintain all records and logs pertaining to maintenance, testing and inspection of all Plant & Equipment, ensuring such documentation is maintained to the satisfaction of both any regulatory body, and the Landlord of Crescent Mall.
In association with maintenance & repair contractors, develop, implement and maintain a maintenance programme on the interior and exterior of Crescent Mall, including but not limited to the air conditioning and ventilation equipment, fire and safety equipment, electrical, lighting and water treatment plant and equipment, plumbing and drainage systems and negotiate maintenance and repair contracts for the M&E Plant & Equipment at Crescent Mall in compliance with all relevant codes and regulations, establishing scope of works, obtaining pricing and bids, and/or developing cost estimates in relation to the above, to ensure the comfort and safety of all occupants and visitors to the Mall, while requiring the relevant contractor to protect the asset and maintain the relevant equipment to the highest international standards.
Overall responsibility for coordinating those contractors responsible for the maintenance and safety of the building including plant and equipment and related furnishings, fixtures and equipment of Crescent Mall, all at an economical cost.
Ensure all operations and maintenance undertaken by the contractors conform with the specifications as agreed to between the centre and the contractor, including Safe Work Procedures, ensuring compliance with technical scope of works as applicable.
Coordinating the maintenance and repair of all emergency equipment to the required standards, co- ordinating the required inspections and drills, ensuring all relevant staff are trained, all inspections, maintenance and drills are completed, and accurate records are maintained to ensure compliance with all codes and regulations, to ensure a safe environment is maintained which protects both Crescent Mall and all occupants and visitors.
Be alert for any action, incident or equipment failure that may or may not contribute to public negligence or accident that could cause liability to the Centre, its owners or managers.
Coordinate the maintenance, repair and/or replacement for all M&E components and building finishes of Crescent Mall, ensuring that the various systems, plant and equipment, surface finishes, structure and surrounds are correctly serviced to the various manufacturers and suppliers specifications.
Inspect, operate and maintain various control systems throughout Crescent Mall.
