Chief Operating Officer

The COO (Chief Operating Officer) will oversee daily operations of advertisement agency to ensure operational excellence, delivery quality, and business performance. This role bridges strategy and execution, ensuring resources, processes, and people are optimized to support sustainable growth.
Supervisory Responsibility
Directly supervise Department Heads and ensure cross- functional collaboration across ~100 employees. Drive operational KPIs, performance management, and workforce optimization.
Job Responsibility

Oversee day- to- day operations and ensure service delivery excellence.
Strengthen internal operational processes and quality control standards.
Lead manpower planning and capacity optimization.
Ensure client satisfaction and delivery standards.
Collaborate closely with Finance, Accounting and HR on budgeting and people strategy.
Drive operational efficiency, cost control, workflow optimization and margin improvement.
Translate CEO’s strategic direction into actionable operational plans.

10–15 years of experience in digital marketing / advertising industry.
At least 3–5 years in senior operational leadership role.
Bachelor’s degree required; MBA is a plus.
Experience managing 50+ employees preferred.
Fluent in Vietnamese and English.
Excellent communication and stakeholder management skills.
High integrity, strong governance mindset and growth mindset.
Strong operational management and execution capability.
Project management and process optimization expertise.
Client- centric mindset.
Strong analytical and problem- solving abilities.
Leadership, motivation and team development skills.

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Cập nhật gần nhất lúc: 2026-03-16 10:35:03