We are looking for a Technical Manager to join our team in Hanoi – Linagora Vietnam.
Responsibilities
Working under the management of the head office in accordance with European standards.
Technical management of the local Run Services team, which includes:
Timely implementation of the company’s software product development roadmap.
Close co- operation with the R&D team and sales team
Allocating responsibilities to devops and managing their time effectively
Defining clear deliverables, roles and responsibilities of staff required to fulfil specific client and internal projects
Follow best practices to ensure complete date safety in case of incidents
Contribute as much as possible to the development of TwakeWorkPlace software products in any package and any installation (usage) format
Ensure compliance with international standards ISO 27001, ISO 15408, uninterrupted operation of services and their high availability, security and reliability.
Manage customer deployments and projects for LINAGORA in Vietnam and actively participate in the implementation of not only local projects, which includes:
Business- functional analyses of customer needs and meeting them with precise technical proposals
Project management
Counselling, orientation, supervision, evaluation, team building and improving the quality and efficiency of their work, training and transfer of experience to colleagues, etc.
Co- operation with stakeholders, partners, staff to document and implement solutions
Providing project progress reports to senior management.
Collaborating with teams from all LINAGORA offices in different business functions to improve the organisation’s performance
*ARCHITECTURAL SOLUTIONS
Evaluate the amount of work required, identify the skills required
Verify customer requirements and present them with appropriate technical solutions
Supervise the project execution and communicate detailed tasks to the project team
Be responsible for the team’s deliverables
Analyse and enrich architectural solutions (ADR) written by teams.
*TECHNICAL SUPERVISION
Ensure quality control and IT documentation.
Propose IT solutions to solve the company’s and potential customers’ problems
*PRE- SALES AND CUSTOMER RELATIONS
Actively contribute to the development of the open source community in LINAGORA product repositories
Keep up to date with the latest open source technologies through participation in our various projects and initiatives.
Initiate and strengthen R&D through the development of partnerships between the company and leading universities, working on joint R&D projects, organising training events, conferences and seminars.
Pre- sales activities for all activities and products offered by the company (software, services and consulting); supporting sales and operations teams in the phases of prospecting and proposal development
Participate in the realisation of the proposed solutions, implementing the model and/or POC, demonstrating them to customers/potential users
Represent LINAGORA at technical events and promote the image of a leading open source company, its products and services.
Skills/Experience
Agile- Scrum methodology
Understanding of email protocols is a plus
A love for sharing experiences and participating in opesource development communities
Education in computer science/information technology or equivalent
Good understanding of programming languages, Java, Flutter, and excellent knowledge of Docker/Kubernetes container technologies
Project management experience: project management of open source technology implementation projects is an advantage
Proven experience as a technical manager/solution architect or similar position for at least 6 years
Good command of English; French would be a plus.
Knowledge of various operating systems and databases (PostgreSQL, Cassandra, OpenSearch, S3, RabbitMQ, Pulsar is a plus)
real proactivity and commitment to results
Effective communication skills, strong organisational and leadership abilities
Why you&039;ll love working with us
• Additional health insurance with attractive coverage and benefits
• Work in an international team with highly skilled people
• Lunch allowance, 13th- month salary
• Attractive salary
• Modern working space, free coffee
• Participate in open- source communities and conferences
• Correct work/life balance
• Annual company trip, other exciting activities for team building
• Annual health checkups and other benefits based on labor law
• Flexible hybrid working model
