Chuyên Viên Dịch Vụ Khách Hàng (Customer Service Executive)

● To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
● To response and ensure the customer enquiries and requests are addressed in a timely manner
● To assist and back up other team members and provide supports and report to Supervisor
● To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
● To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
● To handle customer complaints according to the Company procedures and service standard.
* Có xe đưa đón tại các quận của TPHCM

Yêu cầu công việc

Understanding of applicable computer systems, such as Microsoft Office, Lotus
Excellent customer service skills.
At least 02 - 03 experience years related in Customer Service... (Prefer production company)
Notes, and function specific software.
Strong presentation experience and skills.
Bachelor’s degree.
Strong written, verbal skills in Vietnamese and Japanese. Proficient in English is a plus.

- 13th month payment.
- Other company&039;s activities: Team Building, Year End Party...
- PVI Health insurance.
- Yearly performance review.
- Quarter incentive.

Cập nhật gần nhất lúc: 2021-06-16 04:55:02