CHUYÊN VIÊN HỖ TRỢ KHÁCH QUỐC TẾ MẢNG VIỄN THÔNG - không yêu cầu chứng chỉ ngoại ngữ

Working hours: ** Monday to Saturday, with Sundays off (Break time: 60 minutes)
We are seeking a Customer Support Representative to handle incoming calls and provide assistance to our current customers. The main responsibilities include addressing customer- reported issues, facilitating SIM and phone replacements, and assisting customers with service registration. The role involves interacting with customers through phone calls and chat conversations. Additionally, the position requires proactive follow- up calls to customers using our services or upon their request for support. It is important to note that there are no sales targets or revenue quotas associated with this role

Shift 1: 8:00 PM to 5:00 AM (Vietnam Time)
Shift 2: 10:00 PM to 7:00 AM (Vietnam Time)
Shift 3: 11:00 PM to 8:00 AM (Vietnam Time)

Benefits
** Compensation: Full- time Agent positions:

Chat Agent: Starting salary of 12 million VND
Call Agent: Starting salary of 14 million VND.
Free training, support 3 million VND training fees
The company provides 100% of the necessary equipment for work.
Young, dynamic, and creative working environment.
Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
Participation in social insurance (BHXH), health insurance (BHYT), and unemployment insurance (BHTN) as per Vietnamese law, with social insurance contributions starting after 2 months of employment.
Opportunities for career advancement to managerial positions such as Supervisor, Team Leader, Trainer, Specialist, and Group Leader.
Flexibility to switch work channels based on individual capabilities to increase income.
Comprehensive initial vocational training provided.
Secure and safe working environment.
Opportunity to enhance English language skills in a customer- oriented environment targeting the US market.
Regular salary reviews twice a year; salary review after the first 3 months of employment.

English proficiency commensurate with the respective positions, with no English certification required.
Male/Female between 18 and 35 years old.
Candidates without experience will receive training.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:40:50