Job Responsibilities
Perform daily administrative tasks to ensure smooth HR operations at the Store in terms of recruitment, HR management & reporting, SAP system, disciplining, employee relations and performance management, rules and regulations.
Recruitment Activities
Plan, prepare, and organize job fairs to attract candidates.
Obtain and assess candidates’ reference checks.
Coordinate with universities and events related to targeted hiring.
Control recruitment expenses within the approved budget.
Ensure all vacancies are filled with suitable candidates within targeted timelines.
Be responsible for press advertisement placement and recommend innovative and creative designs to achieve the best results.
Maintain a recruitment database of qualified and potential candidates for current and future needs.
Coordinate and implement university/college/vocational school recruiting initiatives.
Advise hiring managers on recruitment- related matters.
Conduct exit interviews and analyze reasons for resignation.
Act as a member of the recruitment interview panel.
Manage the Management Trainee Program to attract high- potential candidates.
Develop and execute recruiting processes and plans.
Participate in employer branding activities.
Develop and improve recruitment processes to be more innovative and cost- effective.
HR Management & Reports
Identify potential staff for succession planning purposes.
Be in charge of SAP processes for Grade 3 and above, including hiring, cessation, transfer, long- term absence, and resumption of work.
Check information and provide reports when required.
Edit SAP system errors related to shift planning for Grade 3 and above (e.g. time events, shifts, night shifts, annual leave, etc.).
Supervise and follow up on subordinates’ daily tasks to ensure smooth HR operations at the Store.
Support the Store Manager in improving store productivity (working hours, hiring balance, manpower planning, etc.).
Be responsible for headcount and turnover rate reports.
Manage all employee information and ensure data accuracy.
Regularly train and motivate subordinates in daily work.
Identify and eliminate unnecessary tasks to improve staff productivity.
Build and promote team spirit.
Prepare weekly employee reports.
Employee Relations & Performance
Provide ongoing support and guidance to employees regarding the Performance Management process and ensure timely and effective implementation.
Organize briefing sessions on the Performance Management process for three phases: goal setting, mid- year review, and year- end review.
Identify issues in a timely manner and propose solutions to ensure the process is implemented properly and efficiently.
Coordinate with the Trade Union to propose benefits and organize employee engagement activities and events.
Plan and organize company events (Best Employee, Best Practice, Long Service, etc.).
Participate in the implementation of ongoing improvement plans; standardize all forms and correspondence related to the process.
Support the collection of performance evaluation documents and analyze results.
Support Employee Engagement Surveys and coordinate with other departments to develop action plans.
Manage, cooperate, and support the disciplining process.
Rules and Regulations
Update and implement HR- related regulations and labor laws of Vietnam.
Monitor, remind, guide DL, GL, and general staff to comply with rules and regulations.
Advise line managers on HR- related matters.
Comply with all working procedures, company policies, rules, and regulations.
Other Duties
Support other departments when necessary.
Perform other tasks or responsibilities as assigned by the Deputy HR Manager or HR Manager.
Identify store- related issues and propose solutions for improvement.
