Chuyên Viên Tư Vấn Du Học - Educational Counsellor (Hanoi)

Handle customer issues; get support from superiors if necessary
Make sure the student folder filed with appropriate and enough documents
Attend training workshops, exhibitions, fairs and relevant events
Be leaders for summer course program
Follow up student study pathway with schools
Conduct customer service after sales: build up supporter network and strengthen relationship with students
Be interpreter for department seminars & support school partners at fairs
Do telesales
Conduct visa training and program orientation
Give counselling to customers in person, on phone and by email
Complete school application and visa application
Get to know and update overseas study market, competitors and other related education organizations frequently
Make sure the working area neat and tidy
Have excellent knowledge in terms of product and functional knowledge
Support CM on assigned tasks
Liaise with overseas schools on student application and issues

- Computer: Excellent at MS- Office (Word, Excel, PowerPoint, Outlook)
- Language: Excellent English (4 skills)
- Prefer and have an advantage if you have knowledge about oversea study consulting in Australia, US, UK, Canada or New Zealand (around 01 year of experience).
- Excellent communication, explanation and customer orientation
- Other requirements: Right mind- set, in good health condition, active, quick adapt skill and flexible.
- Problem solving, capability building. creativity
- University Degree, preferably those who have studied abroad.
- Team work, communication, cooperation

Discount up to 90% English tuition fees for staff and close relatives
Private insurance will be provided for official staff
Competitive salary
An active, professional, dedicated working environment with experienced managers and friendly colleagues
Chances for promotion and transfer
Insurances fully provided
14 day- off per year along with other benefits according to the company&039;s regulation.
Bonding trips and events

Cập nhật gần nhất lúc: 2025-08-13 07:35:02