Chuyên Viên Xử Lí Hồ Sơ - Fund Processing Specialist - Lương Từ 13-15 Triệu/Tháng

- Provide accurate, valid, and complete information by utilizing appropriate tools, methods, and procedures.
- Liaising between merchant and lender to resolve light complexity issues via inbound, outbound, email, chat, and messaging about business finance in the US and Canada.
- Actively update knowledge and stay informed about customer service practices and processes.
- Ensure a high level of customer care and maintain a positive customer experience.

- Willingness to work night shifts.
- A minimum of 6 months of experience in customer service or a similar role is an advantage.
- Fluency in English (speaking, listening, writing, and reading) – 100% English working environment.
- Proficient in professional problem- solving via phone and email.

- Average Monthly Salary: 12,000,000 – 14,000,000 VND.
- Full salary during the 2- month probation period.
- 13th- month salary.

Allowances:

- Snack allowance: 300,000 VND/month.
- Meal allowance: 700,000 VND/month.
- Night shift allowance: 40% of base salary.
- Job allowance: 1,000,000 VND/month (applicable after the probation period).

Support Policies:

- KPI bonus: 10% of the base salary.
- Annual company trip allowance: 10,000,000 VND/year per employee.
- Support for work equipment and personal essentials (separate male and female restrooms, toothpaste, shower gel, etc.).
- Full coverage for annual health check- ups at international hospitals (scheduled every March).
- Recreational activities allowance: 20,000,000 VND/year per employee.

Working Conditions:

- 13th- month salary.
- Annual health check- ups.
- Working Days: 5 days/week, fixed weekends off (Saturday and Sunday).
- 14 days of annual leave per year.
- Enrollment in 24/7 accident insurance coverage.
- Full participation in social insurance (BHXH) and health insurance (BHYT) after becoming a permanent employee.
- A modern, international, and professional working environment

Cập nhật gần nhất lúc: 2024-12-14 09:00:03