WHO WE ARE
Arches is Asia&039;s fastest- growing expert knowledge- sharing platform, providing specialized insights to businesses investing in the Asian market. With a team fluent in the languages of the Asia- Pacific region and unmatched recruitment capabilities, we source experts from any industry or niche to support our clients&039; needs.
With 250+ partners, a network of over 120,000 experts, and 10,000+ interviews conducted, we&039;re expanding globally in 2024—doubling our team to extend our reach and impact!
INDUSTRY OVERVIEW
The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia- Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche.
ROLE OVERVIEW
As a Client Services Associate (Expert Matching Team) , you&039;ll play a crucial role in recruiting the right experts to consult on our clients&039; projects. This role requires strong communication and problem- solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies.
RESPONSIBILITIES
Project Understanding and Ideal Expert Profile Identification
Identify the best- fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.
Gain a thorough understanding of client project needs based on main topics and client characteristics.
Recruiting Expert Candidates (Main Focus)
Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
Manage scheduling for client- expert interviews and build relationships with experts for future collaborations.
Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.