Commercial Manager (Manufacturing Vertical)

PURPOSE AND SCOPE:
Lead and develop the team of the Manufacturing Vertical. Identify and build profitable new business opportunities through developing existing and new business accounts. Maintain an active pipeline of prospective customers to approach and undertake new business sales calls to secure new business. Develop financial data of potential and existing business wins and be responsible for maintaining an extensive customer database through regular sales visits.
Performance (70%):
Business development (50%):
- Manage major RFQs
- Lead and develop the business development staff of the Manufacturing Vertical
- Secure high profile customers by offering a fully integrated logistics solution
- Support the Senior Commercial Manager with strategic planning for long term growth
- Implement the commercial strategy with the Head of Commercial among the sales team of the Manufacturing Vertical
- Monitor closely the sales cycles with the aim of keeping a healthy sales pipeline and increasing the business win ratio
Account management (20%):
- Maintain and develop the major key accounts through outstanding customer care and upselling the company’s capabilities and services
- Manage major key accounts in the Manufacturing Vertical
Conduct cross- selling activities by working closely with other sales departments
CUSTOMER SATISFACTION (10%):
Customer loyalty (5%):
- Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and other internal colleagues to detail all the processes, rate structure, and customer’s KPI’s.
- Represent the company and its policies to the clients which are defined as “Strategic Accounts”
Analysis and consultancy (5%):
Undertake reporting tasks from direct Manager, and coordinating all commercial activities with the operation teams, in line with the company’s short and long- term results & targets.
OPERATION EXCELLENCE (10%):
Timeliness and accuracy on report (5%):
- Generate and distribute specific reports as required in alignment with the position.
Compliance assurance (5%):
- Follow up the company’s policy on working conditions, and ensure accuracy in pricing and procurement
HUMAN RESOURCE MANAGEMENT (10%):
Team management (5%):
- Build a strong sales team by participating in the recruitment, development, and training process
Training and coaching (5%):
- Conduct sales trainings when needed and motivate the team through proper coaching
RESPONSIBILITY:

Perform training and coaching sessions to develop further the team and keep the employees motivated
Develop and implement the commercial strategy over the next 5 years together with the Head of Commercial
Communicate and collaborate effectively with relevant teams (sales, trucking, customs, etc.) to ensure company success
Perform other duties as assigned
Lead and develop the sales team of the Manufacturing Vertical to ensure performance, and reach the company set yearly targets

QUALIFICATIONS:

Commercial mindset
Customer and service oriented
Adaptable to different cultures
Self- motivated
Good knowledge about the logistics industry
Individual and self- disciplined
Bachelor Degree in logistics, supply chain management, business administration or relevant fields
Fluent in English and Vietnamese
Presentation skills

EXPERIENCE:

Minimum 03 years sales experience in Contract Logistics
Used to work for multinational logistics company is an advantage

INTERNAL & EXTERNAL RELATIONSHIPS:

Work closely with CL & Distribution operations team
Frequently in connection with other back office teams such as HR, Finance, IT, etc.
Report to Head of Commercial

SKILLS:

Adaptability
Initiative
Team work
Communication
Planning – Organizing & Supervising
Presentation
Customer – oriented

COMPETENCY:

Integration
Leading Others
Integrity
Business Acumen

SPECIAL REQUIREMENTS – WORKING CONDITIONS & OTHERS:

Frequently go out to meet customer
Join other projects as required

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-03 12:02:00