Community Manager

You are passionate about building communities and the spaces that hold them? You enjoy solving new challenges every day? As a Community Manager at Hub Hoi An, you will play a vital role in shaping the experience of our members, ensuring they feel welcomed, supported, and engaged in our vibrant coworking and coliving space.
Responsibilities

Assist with the day- to- day management of our community and operations of our space, ensuring a positive experience for all members.
Member communication via digital channels, in- person, leading member meetings and signage
Handle other tasks as assigned by the Line Manager.
Facilitate and support member events to help them connect and socialize
Handle administrative tasks related to community management, such as maintaining member records
Gather and analyze member feedback to continuously improve the community experience.
Proactively notice and address opportunities for improvement in service, space or community (with support)
Continuously work on improving space functionality, maintenance & vibe
Be the contact person for members, manage onboarding and offboarding processes, ensuring a seamless experience.

Highly organized with strong time management skills.
Ability to work independently and solve problems effectively.
Experience in community management, hospitality, sales or a related service field.
Fluent in English, both written and spoken.
Excellent communication abilities, above- average listening skills
Smart, proactive, and eager to learn.
Strong interpersonal skills with high emotional intelligence

Opportunity to lead other branches when we expand.
Competitive salary: depending on your experience, skill, and attitude.
Young, dynamic, and international team, speaking English & Vietnamese.
High standards of foreign- owned business with many learning/growth opportunities.
Health insurance, social insurance, and other benefits.
Opportunity to be promoted to higher management roles.

Cập nhật gần nhất lúc: 2024-11-21 12:00:02