Community Specialist

Cross- team collaboration: Partner with key stakeholders to deliver messages consistently and impactfully, while enhancing overall group performance
Community health management: Moderate discussions, enforce guidelines, and handle conflicts to create a safe and positive environment.
Others: Support and deliver assigned projects as directed by the line manager
Measure what matters: Define and track KPIs—growth, engagement, retention, conversions, and sentiment—using data to continuously refine strategies
Drive growth & retention: Develop initiatives that attract new members and keep them engaged over time.
Shape the vision: Define both long- term and short- term strategies for our community groups.
Creative storytelling: Produce content and visuals that reflect Citics’ brand voice and inspire meaningful dialogue.
Content & engagement strategy: Curate topics, formats, and interactive activities tailored to each audience segment.

Proven track record of successfully building and growing brand communities.
Ability to work independently and as part of a team.
Strong background in B2C tech or lifestyle- driven startups; dynamic and fast- paced environments preferred.
Experience in launching community groups from the ground up is highly valued
A growth mindset with curiosity to learn, adapt, and innovate.
Excellent organizational skills and attention to detail.
A genuine passion for proptech and fintech, with curiosity to explore how technology empowers real estate
Strong time management skills and the ability to handle multiple projects simultaneously..
Minimum 5 years of experience in community management or related roles.

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Cập nhật gần nhất lúc: 2025-11-27 16:00:04