Contact Center Specialist - Tổng Đài Viên, Nhân Viên Chăm Sóc Khách Hàng

Duties and Responsibilities:
- Establish and maintain good relationship with customer by:
- Soft selling.
- Handle and/or co- ordinate with related departments to handle customer complaints effectively and tactfully.
- Understanding the products, business processes company standards to serve customers in the best way.
- Receive and resolve customer inquiries, requests and feedback about the Company&039;s services or products via Call/Email/Chat.
- Join in outbound call projects to learn about customer experience thereby increasing customer satisfaction.

Job Requirements:
- Basic English communication skill.
- Excellent & clear communication skill.
- Working experience in the medical industry is an advantage.
- At least 01- year experience related in: Customer Service, Call Center.
- College/University Degree in any field.
- Flexible with work schedules/shifts and work arrangements.(Working time: 06:- 15:00 & 14:00- 23:00, 6 days/week).

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-03-10 13:15:26