Contact Center/ Telesales, Supervisor

Hand- on experience in direct communicate/solve problem together with Sales team/distributor & customer

Open for candidate who have background in E- commerce, FMCG or service industry (insurance, finance...) with strong leadership skills (KPI, closely with team- cheating detect, performance management, etc.,)

Job Purpose

Lead and coach a team of Telesales Agents responsible for managing and enhancing retailer relationships via outbound and inbound calls. Act as a bridge between telesales, sales representatives (SRs), and distributors to drive outlet engagement, improve order frequency, and elevate customer satisfaction. Ensure the team executes daily call plans effectively and delivers on key sales and service KPIs.

Benefits for you
Your role & responsibilities
Your skills & qualifications

Working hour: from Monday to Friday (8h00- 12h00,13h00- 17h00)
Annual leave: 18 days/year
A diverse and open working culture, where your true identity is celebrated.
Gift for special holidays and sponsor traveling ticket in Tet Holiday
Annual team building, Town hall, YEP
Multiple career opportunities to rotate within Functions or cross- functions.
Performance bonus (estimated at least 3 months) and 13th month salary bonus
Flexible benefit voucher
Bao Viet Insurance for employees and family
80% lunch in canteen
Your wellbeing will be taken care by our Health & Safety Team since Day 1.
Performance appraisal twice a year to guarantee constructive feedback
Be a part of our sustainability journey in Brewing the Better Vietnam.

Flexible benefit voucher
Multiple career opportunities to rotate within Functions or cross- functions.
80% lunch in canteen
Working hour: from Monday to Friday (8h00- 12h00,13h00- 17h00)
Annual team building, Town hall, YEP
Performance bonus (estimated at least 3 months) and 13th month salary bonus
Your wellbeing will be taken care by our Health & Safety Team since Day 1.
Bao Viet Insurance for employees and family
Annual leave: 18 days/year
Be a part of our sustainability journey in Brewing the Better Vietnam.
A diverse and open working culture, where your true identity is celebrated.
Gift for special holidays and sponsor traveling ticket in Tet Holiday
Performance appraisal twice a year to guarantee constructive feedback

Cập nhật gần nhất lúc: 2025-11-18 00:55:02