Coordinator Support (good at English)

Job Description:

Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team).
Respond to clients complaints and inquiries/ cooperate with technical colleagues in handling incoming inquiries, or with QMR to handle complaint from clients
Cross business line coordination (handling internal/ external sub- contract.
Matching order to relevant incoming test samples (if needed).
Acting as main contact person for customer during quotation phase and project handling.
Carry out other specified duties and functions as directed by supervisor.
Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.
Overall processing of the order: quotation, order creation, handover, follow up and payment
Calculating the quotation prices, tracking quotation.
Reporting business activities to respective manager periodically.
Test plan, test specification, bill of material, test list, sample list, report are met customer expectation and Company regulation, QM document related.

Job Requirements:

Experience in the role of B2B customer services or project management, services providing
Experience in related technical field (Chemical or physical testing)
Good command of spoken and written English
Good time management, planning and organizing skills
Effective working within a team – team spirit
Assertiveness and interpersonal integration skills
Persuasive presentation and communication skills
Responsible and can- do working attitude, ability to motivate people
Calmness under pressure, decision- making ability

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-04-03 11:52:22