CQA Engineer - Cu Chi

JOB SUMMARY

The incumbent will take charge of Customer Quality Assurance responsibilities to ensure all products meet internal and external quality standards before shipping out, handle customer complaint and work closely with all cross- functional teams to drive for customer satisfaction and continuous improvement

RESPONSIBILITIES

Work closely with cross- functional teams to meet delivery schedules and production goals, while actively maintaining the expected level of quality.
Maintain and continuously improve TTI quality management systems
Handle customer complaint, customer return and other customer quality requirements.
Drive customer complaint resolution by carrying out root cause & failure analysis, dimensional analysis, or other means. In addition, communicate with customers when necessary to ensure verification of corrective & preventive actions.
Support OBA & Use Test Supervisor in personnel management and training. Ensure OBA & Use Test team members are well trained with needed skills to perform required functions.
Handle daily OBA and Use Test issues, analyze data and work closely with IPQA to drive containment actions, root cause analysis, corrective & preventive actions as well as continuous improvement.
Lead Out of Box Audit (OBA), Use Test and customer quality continuous improvement.

Strong skills in problem analysis and solving. Good customer technical service preferred.
Good English reading, writing and speaking skills.
Minimum 4 years of working experience in Quality field and related to customer complaint handling. Familiarity with metal, plastic, electrical or electronic products is an advantage
PC skills required (MS Office, Outlook etc.)
Team player with positive approach.
Familiar with Six Sigma, ISO 9001, Quality methods and tools such as FMEA, Control Plan, PPAP, APQP, MSA, SPC, DOE, 8D etc. Six Sigma Green Belt certification will be an advantage.
Able to work independently and pro- actively.
Good communication and interpersonal skills.
College or above degree in Electronic, Electrical, Mechanical Engineering or related Engineering field.

Laptop, Chế độ bảo hiểm, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Tăng lương

Cập nhật gần nhất lúc: 2024-11-19 18:10:06