Credit Card Operation Assistant Manager

Job SummaryThe Job holder is in charge of Credit card system, dedicated focus on bringing feature to set up in credit card system, cooperate with internal business partners to refind requirements and defined enhancement for credit card product in card system.
Key Roles & Responsibilities
Card products and services development (50%)
− Collarboaring with related department for implement Card Payment with partners
− Coordinate with Mastercard, ICT and Card operations to ensure good compliance and standard regulations.
− Analyze and improve current product features and services
− Closely collaborate with UI/UX and customer experience to delivery card services and functions on Mobile application.
− Transform new ideas to marketable products
− Act as project team leader to join the UAT for all new product initiatives/changes. Work with BA tean to ensure the product to meet all business requirements, include but not limit to digital onboarding platform, loan management system and card management system.
− Coordinate with ICT and other departments for enhancing product & service and system
M
anage product materials (20%)
− Card plate design
− Coordinate with Branding team and vendors for marketing materials (Welcome kit, Poster, Standee, Banner)
− Terms and Conditions
− Card forms
Manage Fee and Charge (20%)
− Manage credit card fee and charge and implement pricing stratetegy for company’s credit card product and service
− Research and analyse competitor pricing, and propose pricing to prove sales
Performance report (10%)
− Credit Card daily performance report
− Other ad- hoc report as assigned by Head of Department/Divison

Job Requirements
Qualification
− University Degree majored in Economics/ Finance/ Banking.
Work Experience
− Minimum 05- 06 years working experience in relevant fields.
Knowledge
− Card products, Card operation
− Consumer finance
− CMS, LOS, Mobile application
Skills
− Follow up with resolution of problems to ensure timely reponse
− Fluent in English (both written & verbal)
− Problem solving skill
− Presentation skill
− Customer service skill
− Microsoft office
− Team work
− Initiative/ creative
− Able to interact with other departments, vendors
− Problem solving, analytical skills

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:06:25