Credit Control Assistant, RBWM (GCB8)

In this role, you will:

• Calling customers who have delinquent debts in Front End cycle.


• Handling inbound calls for dunning


• Preparing and sending collection letters as per the approved templates and strategy.


• Ensure strictly compliance to operating procedures such as BIM 3A, LCM, DIMs and audit requirements.


• Maximize cost effectiveness by meeting the set targets.

To be successful in this role, you should meet the following requirements:

• Bachelor degree


• 1-3 years of experience


• Possession communication and telecommunication skills


• Good knowledge core banking products.