CRM Application Development Manager

Job Purpose

Work closely with stakeholders to understand business needs and requirements and develop solutions that align with the organization&039;s objectives
Support, develop and maintain application systems for the company

Job Accountabilities

Ensure data accuracy and integrity within the CRM applications
Provide technical support and troubleshoot issues related to the company’s applications
Communicate with stakeholders to understand business needs and objectives
Other tasks are as assigned by Line Manager
Design, develop, and deploy customizations, features, and integrations within the CRM application
Stay up to date with CRM software industry trends and best practices, such as applying AI technology to customer service, analyzing customer trends, ...
Create and update documentation related to CRM application architecture, configuration and customization
Ability to analyze, evaluate and propose software solutions based on requirements from departments, or initiatives to promote the digitalization process to reduce manual work and increase work efficiency

5+ years of practical experience dealing with IT applications with direct contact with application users operation experience and application administration.
Familiarity with various database platforms such as MySQL, Postgres, Mongo, Oracle, ...
Experienced in implementing applications with asynchronous data processing and microservice architecture using techniques of Kafka, Redis, Catching, etc.
Able to work independently and collaboratively.
Know how to make decisions, explain and presentation
Excellent problem- solving skills and attention to detail
Experience in developing and maintaining CRM applications
Experience working on multitasking and prioritizing.
Have knowledge about developing AI technology
Good knowledge and rich experience in Retail, Ecommerce is a plus
Good programming skills in languages such as Java, JavaScript, C, Ruby ...
A minimum of a BA degree in a related field and relevant experience, as follows: Certifications: Advanced education and certifications are required to work as an Information Application field or related desired..
Hands­on experience with development of DB related tooling: deployment, monitoring...
Capable of English speaking, writing and listening skills

Annual leave: up to 15 days/year
Employee engagement activities
Insurance: Social Insurance + Premium health insurance for employees
Competitive salary
13th salary
Yearly health check, performance evaluation to revise salary

Cập nhật gần nhất lúc: 2025-10-03 02:00:03