CRM Executive - Porsche Saigon Centre

· Management of targeted campaign based on specific segmentation of CRM system
· Technical support for CEM/CRM strategic planning, omnichannel/multichannel solutions, automation
· Collaborate with outbound and inbound stakeholders for CRM performance
· CRM database maintaining and reporting, technical support and training for systems users, manage internal processes
· Point of contact for CRM systems users (back- office)
· Technical support of customer satisfaction, customer contact and interaction program management
· Sales Funnel system management in collaboration with Sales Department: KPIs achievement, Lead quality monitoring

· Good presentation and managerial skills
· Strong IT knowledge and excellent MS Office skills (Outlook, Word, Excel, PPT…)
· Strong team player and effective working in matrix environments
· Analytical thinking, data- driven, process- focused aptitude
· At least 2 year of solid working experience in a similar role
· Strong knowledge and practice of data systems and CRM platforms (SAP, DMS…)
· Proficient verbal and written English and Vietnamese communication skills
· Degree in IT, Finance, Marketing, Business Administration or related field

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-11-19 18:10:05