Customer Experience Consultant - Dist. 1 (English)

- Give ideas for innovations and create new products/ offerings; contact with technology partners, customers and prospects.
- Communicates with other departments to help them understand and define strategy to approach aim market, product positioning, key benefits, and target customer.
- Assist to develop and grow offerings within the CX (Consumer Experience) portfolio function in Asia Pacific Area.
- Prepares product descriptions and data, presentations jointly with product marketing for customers and events including key user group meetings. Support pre- sales activities, sales enablement training and other activities if necessary.
- Make business tactical plan (product pricing, lifecycle), cooperate with related departments to decide "Make or Buy" for product parts.
- Manage the lifecycle of several offerings.
- Keep up to date of the IT market, challenges, technology trends and competitive offerings.
- Report to Head of group.
***Place: Dist. 1, HCMC.
***Working time: Mon~Sat (only 1 Sat per month).
***Interview process: 2 rounds.

- Interest in innovation and digital technologies
- Excellent documentation skills.
- Bachelor degree in related major.
- Self- directed and proactive in self- motivated learning.
- Respect & adapt to different cultures.
- Skills: leadership, team- working, time management.
- Experience working in a multi- client, multi- culture organization.
- Positive mindset with the confidence to inspire and build relationships with others.
- Having 10 years’ experience or above in the ICT solutions and services for retail industry.
- Having 5 years in product/ offering development.
- Fluent English (written/ spoken).

Cập nhật gần nhất lúc: 2024-03-17 07:20:27