Customer Relationship Collaborator

Develop and manage a comprehensive guest- welcome schedule, overseeing all aspects of the customer&039;s visit

Prepare necessary documentation and mandatory paperwork to align with internal processes and compliance requirements;
Assist with internal administrative tasks related to overseas branches, fostering effective communication and collaboration.
Take a hands- on approach to organizing agendas, including airport pick- up, hotel bookings, travel arrangements (local tours or trips within Vietnam), dining arrangements, parties, and other related activities;

Report customer feedback to managers, highlighting areas for improvement and potential opportunities to enhance the customer experience
Undertake ad- hoc tasks as assigned by the line manager

Proficient in using MS Office;
Excellent communication skill and problem- solving skills.
Bachelor&039;s degree in Hospitality Management, Business Administration, Marketing, or a related field;
Proven experience in customer service, customer care, or a similar role in B2B is a competitive advantage;
Fluency in Japanese (>N3);

Salary: 5M- 8M;
Good corporate culture with in/out of office activities that help to develop the candidate’s ability and creativity.
Opportunities for personal development and career advancement through courses and training workshops provided by FPT;
Opportunities to work in a professional, modern and dynamic environment;
Opportunities to obtain overseas and on- job training or external training for Professional Certificate;

Cập nhật gần nhất lúc: 2024-10-20 21:25:03