Customer Service Coordinator

Other tasks assigned by the Manager
Support and training agents in the group
Support and Operate the support channel/task in charge according to the Team‘s orientation and commitment.
Manage and control PHL agent‘s quality in the support channel
Take care of our customers in usual cases and special cases

High professionalism and logic
Interested in US- UK culture
Graduate in the English language will be a high- value
Experience in team management, customer service or social media is an advantage
Age: less than 30 years old.
English: equivalent 6.0 IELTS

Attractive compensation packages:

A guaranteed bonus of 1 month’s salary per year;
An annual bonus equal to 1- 3 months‘ salary based on individual and business performance;
Free home- cooked lunch served at the office;
Competitive skill- based and performance- based salary;
A pantry full of fresh fruit, snacks, tea and coffee;
Modern working devices provided by the company;
Comprehensive health coverage with PTI premium health insurance.

Personal and professional development opportunities:

Online & offline training programs conducted by supervisors, mentors, buddies;
Training & development reimbursement policy for employees, covering full/partial cost of external training programs.

A young and dynamic working environment:

A green and open- plan office that stimulates creativity and enhances productivity among employees;
Recreation spaces help employees get rid of stressful moments and refresh themselves.
At DLS, employees are heard, empowered and recognized for their contributions.

Cập nhật gần nhất lúc: 2024-04-03 11:36:13