Customer Service & Documentation, Sea Export Staff

Customer Service:
• To carry out approved proposed improvement/changes on procedures and systems
• To send shipping advice to overseas stations
• To take up additional tasks as assigned
• Following up with carrier routing until delivery of cargo to destination.
• To update CW1, EDC, … and other applications
• To carry out daily operations tasks efficiently and work within area guidelines and company’s policies and procedures
• To place booking with the carriers and get space confirmation
• To report and feedback on irregularities, pre-claims, and problems to sea freight export manager
• To administer proper file opening
• To interface with subcontractors
• To send booking confirmation to the customers
• To follow SOP and quote
Document processing:
• To update CW1, EDC, … and other applications
• To check shipping documents
• Following up with documents and routing until delivery of cargo to destination.
• To carry out daily operations tasks efficiently and work within area guidelines and company’s policies and procedures
• To carry out approved proposed improvement/changes on procedures and systems
• To take up additional tasks as assigned
• To administer proper file updating/closing/checking and preparation for archiving
• Send the Pre-Alert to customer and receiving house
• To process documentation in Forwarder Systems CW1
• To follow SOP and quote
• To report and feedback on irregularities, pre-claims, and problems to Supervisor and Line Manager
• Update AMS/ACI/ AFR/ RCL/VGM
• To provide document for and monitor customs clearance and coordinate with

Yêu cầu công việc

• Experience in logistics/ forwarding industry
• Basic geography knowledge
• Basic accounting and administrative skills
• Knowledge of local and overseas custom and regulations

• Dynamic and sociable working environment.
• Bonus by individual ability and company’s performance.
• Salary and position is reviewed 1 time a year
• Social insurance, health insurance, unemployment insurance and other benefits
• Having chances to get attractive company bonus every month/year
• Company trip once a year + Joining party

Cập nhật gần nhất lúc: 2021-12-03 09:32:02