Customer Service Executive (Call Center)

Support:

Survey Customer satisfaction, and collect customer feedback on our service and brand.
Receive information & support Customer/Merchant via multi channels Hotline, Fanpage, Email
Random check the store to ensure the knowledge and services of the store about Got it.

Other team support in Merchant’s events.Hỗ trợ các team khác trong các sự kiện của đối tác.

Training:

Plan and execute training for merchants&039; CS Team based on the company&039;s requirements.
Plan and execute training for the CS team based on the company&039;s requirements.

At least 2+ years of experience in relevant positions, preferably in Hotline/ Call Center.

Proactive, positive, and patient.

Good verbal and written English is a plus.

Good in Office software.

Can work under great pressure.

Willing to work on shift (between 8am to 11pm).

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-03-21 12:10:27