Customer Service Executive/ Chuyên Viên Chăm Sóc Khách Hàng

• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Perform customer verification
• Process orders, forms, applications and requests
• Organize workflow to meet customer time - frame
• Keep records of customer interactions and transactions
• Maintain customer databases and administrative relations
• Handle other duties as assigned
* Working address:Royal center, 235 Nguyen Van Cu street, dist. 1, HCMC
* Working hours: 8:00am – 5:00pm, Monday to Friday