Customer Service Executive (Hardline)

You will also act as the Member of Customer Service Team Representative in TUV SUD Vietnam office. You will support the Sales Manager in managing the day- to- day workflow in Sales & CS Team.

Follow the samples status from subcontract
Be responsibility for activities in the Customer Service Section as authorized or assigned by the Manager.
Monitor and track the progress of the jobs by following up with Customers for samples and test reports.
Interface with customers job status, and handle enquiries
Send test report to customers
Report all activities to Lab Manager
Maintain and upkeep laboratory records and documentations
Prepare Check list as per buyer norms / protocols

Result and service- oriented individual who possesses initiative and good communication skills
Experience in Furniture industry with at least 1 years relevant experience in testing service
English communication with B level or equivalent,
A proactive team player but with the ability to work independently in challenging projects and timelines
Knowledge of testing and ISO17025 is an added advantage
Bachelor’s Degree in Chemistry or its equivalent

Others (Benefit):

13th- month salary, bonus based on performance and business result
Working in an international dynamic and friendly environment
Participate in the company’s training programs, LinkedIn Learning license holder (fee supported by company base on company’s policy)
Free parking (bicycle, motorbike, car)
15 annual leaves, 15 paid sick leaves, Christmas leave
Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), annual health check
Ad- hoc staff engagement events, team- building activities, company trip
Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-03-25 04:55:21