Customer Service Executive - Tech Company
Mô tả công việc
- Update our internal databases with information about technical issues and useful discussions with customers.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
- Share...
- Respond to customer queries in a timely and accurate way, via email, chat, and phone.
- Identify customer needs and help customers use specific features.
Yêu cầu công việc
- Zendesk proficient is highly referable. Technical background is appreciated.
- Team work, good communication.
- Self- discipline, initiative, detail- oriented and responsibility.
- Proficient in using the Internet and Microsoft.
- Able to work in English.
- Good customer service skills
Quyền lợi
Competitive compensation
Fonos Annual Membership after probation.
Company Trip, Annual Health Check
Cập nhật gần nhất lúc: 2026-02-01 12:35:02

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