Customer Service Leader (Binh Duong)

- External Communication with Customer regarding to delivery schedule, collect forecast for repeated order, following up accuracy of the forecast. Proactively contact customer to collect repeated PO
- Leader of customer service team
- Update Sale Turnover every week, every month.
- Internal Communication with Production & Planning to get delivery schedule
- Following all repeated orders from existing customers
- Take care of quality issue, communicate with customer & production

- Good Time Management
- University graduate in Economic/Business Administration/Marketing/Trade
- Good negotiation (Internal & External) & Communication
- At least 4 years or more of experience in same position.
- Proactive (e.g. for customer information gathering)
- Constructive and creative thinking (e.g. in problem solving)
- Good at English
- Good Leadership
- Ability to train and coach team members on processes, procedures, compliance and product knowledge.

Cập nhật gần nhất lúc: 2021-02-20 12:20:05