Customer Service Officer

Responsibilities:

Tracking the quality of the provided service.
Participation in promotional campaigns outside of the office (distribution of advertising material, communication with potential partners of the company).
Communication with drivers: registering them in a mobile application, solving current work issues;
Processing requests and feedback from passengers and drivers after trips online or on the phone \ face-to-face;

Requirements:

Ability to quickly navigate through difficult situations and find non-standard solutions to problems;
Active communication skills, orientation to achieving goals;
At least 1-2 years of working experience in Sales \ Retail \ Customer Service or Product Promotion.
English: at least B1-B2 level (intermediate) or higher;

Benefits:

Stable monthly salary (on hands) + increase depending on the branch results;
Corporate training and constant mentoring;
Possible career growth: based on your indicators and progress the company can offer you a higher position, so you will be able to supervise several cities in your country or abroad.
5-days working week;

Cập nhật gần nhất lúc: 2022-10-06 13:02:04