Customer Service Officer

Managing orders
• Fulfilling and tracking orders via software.
• Understanding of fulfillment policies and fulfillment process (you will be trained for this task).
Customer relations
• Understanding of customer service procedures and policies (you will be trained for this task).
• Analyzing, evaluating and summarizing, and optimizing customer service results.
• Taking care of customers via emails.

• Good interpersonal and teamwork skills.
• Intermediate level of English, especially reading and writing skills.
• Being able to work in a pressured environment and willing to learn.
• Competency in Microsoft applications, especially Excel.
• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, Business English.
• Good logical and critical thinking.

- Training for basic to advanced knowledge and skills supporting the job. Annual company trip
- Social insurance, unemployment insurance, health insurance (Bao Viet), periodic health examination
- Salary evaluation once per year; 13th-month salary, annual bonus If achieves target per quarter&year

Cập nhật gần nhất lúc: 2022-07-26 18:32:04