Customer Service Online (Tiếng Nhật N1/N2)

Ensure issue/request to be closed correctly with customer’s confirmation
Use dedicated tools in working (receiving tickets, update status and information)
Receive customer issue/request, reply/solve them quickly and exactly
Work in shifts, on weekend or holiday with full benefits according to Labor Code
Communicate with customer to inform job status as well as to discuss in needed case.
Report to Leader or Line Manager

Conduct request/process in the customers’ instruction guidebook exactly
English skill in basic level
Good communication skill
Graduated from College or University
Good working attitude
Japanese (language) skill equivalent to N2 or above
Has logical thinking

Social insurance based on full salary.
Salary will be based on agreement, with full salary during probation.
Regular health check- ups.
Twice- yearly bonuses and annual salary review.
16 days of paid leave plus 1 additional paid leave on Company Day.
Language allowance up to 3mil/month
Health care insurance coverage for staff and family.

Cập nhật gần nhất lúc: 2024-11-27 18:10:02