Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
Receiving booking information as well as ensure the equipment arrangements for Operation Dept. timely follow- up.
Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS
Tactful in dealing with customer concerns, services recovery, and special service requirements.
Verify/Update Customer Profile in the system
On duty list after working hour to check export list with ports
Checking & amending B/L as customer request regarding cargo weight, commodity, certificate
Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.
Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
Booking & vessel clean- up within timeframe

• At least 1- 2 years’ experience in shipping lines, handling booking container, cargo, vessel
• Good command of English/ Chinese be advanced
• University graduated in relevant field;
• Good interpersonal & communication skills;
• Hardworking, proactive and teamwork spirit;
• Good organizational and multi- tasking abilities;

- Lunch allowance.
- Other benefits will be discussed during the interview
- Health check packages once a year.
- 13th month salary
- Working hours from Monday- Friday
- Salary can be negotiable
- Be paid social insurance, health insurance, unemployment insurance as Vietnam Law regulation.

Cập nhật gần nhất lúc: 2024-09-04 21:55:02