Customer Service Staff Piaggio Vietnam Co., Ltd (Pvn)

• Resolve product/ service problems by clarifying the customer&039;s complaints; determine the cause of the problem; select and explain the best solution; follow up to ensure resolution
• Incoming call: Receive the customer&039;s request from Hotline/ Email
• Make reports, and dashboards from customer data
• Do other tasks assigned by manager
• Provide WOW activities for customers
• Build up the questionnaire for surveys & implement surveys for Vietnam market

• Customer orientation, attention to detail, problem- solving
• Average English skills
• At least 1 year of working experience in the same position. Open for fresher
• Ability to adapt/ respond to different types of characters
• Strong phone contact handling skills and active listening is preferred
• Bachelor&039;s degree
• Having PR, Marketing, Sales skills is preferred

Annual Bonuses and Salary Incremental

Additional Health Care Plan for Employees

Overseas Training and Development Opportunity

Cập nhật gần nhất lúc: 2024-03-15 09:18:45