Customer Service Supervisor (Forwarding)

- Other tasks assigned by Manager
- Handle key account
- Co- operate and coordinate Customer Service team with other Departments
- Manage booking request and guide member to get/ send to clients or Sales
- Supervise team member is efficiency working with correctly
- Responsible for the daily management of the operation, training staff
- Support and solve all requirements of customer (pick up and drop off containers, free time, closing time, SI cut off, customs clearance, goods insurance ....)
- Follow up, check, and update status of shipment and delivery; coordinate with client and internal department to solve the arising problem (if any)

- High responsibility, being able to work under pressure
- Bachelor degree in economics, foreign trade or related fields
- Good command of English, both of written and spoken
- Being service- minded, careful, hard- working and positive thinking
- Year of experience: at least 5 years experienced in USA/ Canada route
- Advanced leaderships

- Đào tạo
- Du Lịch
- Nghỉ phép năm
- Tăng lương
- Chăm sóc sức khỏe
- Chế độ thưởng
- Chế độ bảo hiểm
- Laptop

Cập nhật gần nhất lúc: 2024-08-22 05:55:02