Customer Service

Identify, contact, and qualify prospective customers through inbound and outbound outreach, including calls, emails, and scheduled appointments.
Clearly communicate product value, demonstrate relevant use cases, and tailor presentations or demos to each customer.
Manage the full sales process from lead qualification and discovery to deal closure and contract execution.
Understand customer needs, business goals, and challenges to recommend suitable cloud- based solutions.
Stay current products, market trends, and competitive offerings to effectively position solutions.
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Collaborate closely with sales, marketing, and technical teams, as well as partners.
Maintain the customer management system (CRM) to ensure all relevant data is captured
Work within a dedicated territory and team for your assigned client to achieve your revenue- based quota by selling renewals/services, may offer up- sell opportunities
Use CRM tools to track leads, forecast sales, and report progress accurately.
Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Work with a team and report directly to a Sales Manag

2+ years of experience working in a sales capacity
Experience in high- volume calling
Experience learning new technology and data
Fluent in Korean (verbal and listening), Topik 5 and above
Problem solving skills
Prior success in achievement of personal and team sales quota/goals
Experience working. with Salesforce.com or similar CRM

Total income up to 36.000.000 VND/month
Meal allowance: 500.000 vnd/month
13th Monthly Salary
14 days of leave/year
Monthly KPI Incentive: Up to 5.200.000- 6.200.000 vnd/month
Accident insurance 24/7
100% salary in 2- month probation time
Annual Health Checkup
Base Salary: 21.000.000- 25.000.000 vnd/month
Working in a dynamic, professional environment with many opportunities for advancement
Join the insurance regimes according to the provisions of the Labor Law

Cập nhật gần nhất lúc: 2026-02-01 16:15:02