Customer Services (Rent - A Car)

BIDDING
- Collects necessary market information and collaborate with Finance for competitive quotations
- Support Business Development and Sales during negotiation
- Visit prospective clients with Business Development to present the company’s service
AFTER- SALES
- Build trust and transparency with customers
- Periodical customer follow- up to maintain good relationship and gather feedback
- Report statuses of customers
- Be the customers’ advocate
- Develop new business with existing customers through upselling and cross- selling
- Promote customer loyalty
- Onboard new corporate accounts
CUSTOMER SERVICE
- Oversee consumer sales process
- Investigate, review, and resolve complaint in the fastest manner
- Record issues in CRM system

- CRM and office tools skills
- Communicate in English
- Analytical
- High professionalism
- Strong character, outgoing, outspoken
- Pro- active, driven, ambitious
- Bachelor degree
- Open to change, willing to learn
- Teamwork

Dynamic working environment
Pay full insurance according to Labor law (social insurance, health insurance, unemployment insurance)
13th month salary, Holidays, New Year

Cập nhật gần nhất lúc: 2024-04-18 10:10:29