Customer Services – Vikki Bank (District 9)

Summarize and report customer feedback for service/product improvement.
Receive, consult, and introduce suitable products to customers through channels such as hotline, email, website, etc.
Perform other duties as assigned by direct management, willing to work on a 24/7 rotating shift schedule.
Accurately record customer requests and forward them to relevant departments or update into the system as required.
Handle inquiries and complaints related to the use of services/products or Vikki Bank’s service quality.

Job Requirements:

No prior experience required, training will be provided.
Proficient in office applications.
Male/Female, aged 20–35.
Good problem- solving skills, professional attitude, willingness to learn, able to work under pressure.
Minimum education: College degree or higher (majors in Economics, Finance, Banking, Business Administration are preferred).
Clear and fluent communication, standard accent, avoid regional wording.
Willing to work on rotating shifts (24/7).
Basic English communication is an advantage (not mandatory).

Benefits:

Shift work with 1 flexible day off per week.
Workplace: Galaxy Innovation Hub Smart Building, District 9.
Long- term labor contract with full insurance.
Stable and long- term career development opportunities.
Structured training in customer service skills and banking knowledge.
Attractive income including fixed salary, performance bonuses, and company benefits.
Professional, modern, and friendly working environment.
Opportunities to join extracurricular and team- building activities.
Full employee benefits as per company policy.

Laptop, Chế độ bảo hiểm, Phụ cấp, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-09-10 01:15:03