Customer Support

Job Name
Customer Support
Job Types:
Full- time, paid training, competitive salary, benefits: insurance, vacation…
Address:
Hoa Son 10 , Hai Chau, Da Nang

Job description
S. based company looking for a technical & customer service agent. You will be managing client relationships by responding to account inquiries and troubleshooting equipment errors. You will be required to answer incoming calls, make outbound calls, resolve technical issues, download equipment, fulfill customers’ service requests, and keep detailed notes.

Knowledge, Skills & Abilities:
– Strong prioritization skills
– Detail Oriented
– Positive and friendly verbal communication over the phone
– Time Management
– Good problem- solving ability
– Organized

Requirement:
– 5 day work week
– English skills: Intermediate level
– General knowledge of Microsoft Office programs
– Work nights and some weekends (hours may vary 11pm – 8am)

Employees Benefits:
– Performance- based bonuses
– Good starting salary
– Paid vacation/holidays
– Health/Social insurance

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Cập nhật gần nhất lúc: 2024-04-03 11:37:28