Customer Support (Content Marketing)

Objective:

Provide pricing and delivery information
Write contents and post information on Social networks
Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries

Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+ or equivalent
Candidates must possess Bachelor&039;s degree in Hospitality/Tourism/Hotel Management
, Business Studies/Administration/Management, Commerce or equivalent
Having knowledge of Marketing, SEO is an advantage. Proven work experience as a Content Writer is a plus
Ability to work under pressure, Good problem solving.
Proficiency in MS Excel and Word, communication skills.

SALARY RANGES & COMPENSATIONS

Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
Salary: Negotiable based on experience and track records
Outdoor activities with company support: company trip, birthday gift, mid- autumn gift, 13th- month salary, Year- end party, etc.)

Hours & Availability: Full Time (8h – 17h30 Mon – Fri & every other Saturdays)
Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 13:39:07