Customer Support For ERP Software – Preferring Fresh Grad From DAV/NEU/AOF/ULIS/TMU,...

- Corporate with relevant parties (Dev, SA/BA, AM, ...) if needed to troubleshoot and resolve technical and functional issues related to the ERP modules
- Accurately record, track, and update support cases in the internal case management system in a timely manner
- Other internal support if required
- Provide timely and effective support to clients using the ERP software via email/phone
- Proactively escalate complex bugs and unresolved issues to higher level to handle customer&039;s issues promptly

- Analytical and problem- solving mindset with attention to detail.
- Strong proficiency in both written and spoken English
- Excellent communication and interpersonal skills.
- Preferably graduated from FTU, NEU, DAV, ULIS, HANU, TMU, AOF, BAV
- Good customer service mindset
- Submit your CV in English (required)
- Fresh graduates or final- year students awaiting graduation are encouraged to apply
- Age: 2002- 2003

- Conducive working environment
- Holidays and New Year holidays as prescribed by law. Company holidays, including: (14 days off, 10 days off sick, 01 Christmas day, 0.5 international women&039;s day, 0.5 Vietnamese women&039;s day ..)
- Increase salary 2 times/ year,
- Monthly salary 13+14
- To celebrate birthday, participate in teambuilding activities, annual travel.
- Good learning opportunities
- There are fruits every Thursday and free cake, tea, coffee, ...
- To be paid insurance according to the provisions of labor law (social insurance, health insurance, unemployment insurance)

Cập nhật gần nhất lúc: 2025-07-16 23:30:03