Customer Support Supervisor

●Experience in organizing work groups, coaching colleagues at all levels, monitoring and reporting progress, enforcing policies, and ensuring quality compliance.
●Excellent communication and leadership skills, with an ability to effectively resolve workplace issues.
●Highly self-motivated to help our company reach its goals.
●People-centered and goal-oriented; able to get the most from your team through offering support and flexibility.
●Focused on inspiring employees, empowering them to own their work and deliver better results.
●Enjoy working with data; ideally creative sourcing and extraction, as well as solution-oriented analysis and visualization
●Keen sense for communicating quantitative ideas effectively, ideally through data visualization techniques.
Perks
We take a strong stance on providing a proper work-life balance, with the ability to work full-time either remotely or from our office in Ho Chi Minh City. The office has several additional benefits, such as catered lunches and snacks, and table tennis for recreational downtime.
We offer a competitive compensation in USD paid monthly and will provide all required equipment for the role, along with covering any travel expenses that may be required during your training. Training will include all necessary knowledge and skills you will need to excel in your role.
What’s next
All candidates meeting our initial criteria will be required to take a skills assessment test and you might go through different rounds of interviews with our recruiting team. All successful candidates are required to clear a criminal and employment background search.