Job scope 1. Database management:- Maintain and manage customers, doctors, territory coverage, product, price database on relevant systems.- Build appropriate data model.- Share best practices, develop procedures to enhance data quality of system.2. Project:- Projects relating to data mapping, data clean up, data structure.- Projects to reinforce data governance, develop new tools/solutions.3.Analysis:- Business analysis, reports and dashboards.4. Retail channel programs: Operation and management.5. Others: Ad hoc or other arising tasks as per business requirements B. Responsibilities (include but not limited to) 1. Database management- Provide guideline and training to users regarding data capture and update- Follow up, check, communicate, validate updating profile and create new doctors/customers/products- Review updated data and approve/reject by DCR (data change request)- Review and inactive duplicate data on system- Update information on database based on request- Analyze updating customer potential, targeting from MR/KAS, get approval and update to Veeva, update multi channel cycle plan- Update field force allocation on system- Identify doctors for specific programs; update speaker list- Update information on sales and tender management system: Customer, Product, Price,…- System access for new users or mobilities- Consult and alert to internal as well as other teams when there is abnormality in data capture2. Project- Lead roles in projects relating to data mapping, data clean up, data structure to ensure data in good shape to be used- Work on projects to enhance data accuracy, availability, privacy, develop new tools/solutions by considering available technical approach3. Analysis:- Provide analysis, reports relating to key behavior indicators (visit, frequency, activity…), marketing projects, sales and cross analysis between figures to have consolidated view- Implement dashboards for stakeholders&039; performance tracking, business status follow up and decision making4. Retail programs:- Manage retail channel program operation- Build tools to track progress and performance of marketing programs.You can apply directly to HR system through https://jobs.servier.com/servier/job/Database- Management- and- Analysis- Specialist
