Điều phối phòng/ Room Controller

Job Description

Allocating Rooms for ALL arrivals based on Preferences, VIP Status, Internal and External Request.
Support the Front Office with the daily operation where necessary, including processing check- in, check- out, answering the telephone and handling guest complaints
Assign guest rooms according to guest requests and preferences wherever possible
Handling administrative duties in a smooth and timely manner
Assign rooms in order to maximize rooms revenue on a daily basis
Coordinate the pre- registration/check- in of arriving groups
Communicate and coordinate between Housekeeping, Front Office & Engineering to ensure all guests have appropriate rooms assigned in a timely manner
Responsible for acknowledging, navigating and completing guest requests using our internal communication system, as well as the balancing of systems Opera and Marsha.

Requirement

Strong Communication skills (verbal, listening, writing)
Previous experience working within a Reservations or Front Desk preferred. Basic Marsha knowledge essential.

Benefits

Opportunity to grow career at the most luxurious 5- star hotel group in the world
05 working days | 02 days off per week
Competitive salary
Attractive remuneration packages
National and international training courses
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Participating in ultimate phenomenal activities for employees
Periodic health check | Accident insurance 24/7
Discounted rates apply when using services at properties

Cập nhật gần nhất lúc: 2026-02-27 15:40:02