FUJIFILM Business Innovation Vietnam (FBVN) is a wholly owned subsidiary FUJIFILM Holdings Corporation which contributes multifunction devices (Multifunctional printers; desktop printers...); business document management solutions; digital transformation in various platform (cloud mobile on- premise) and graphic communication services.
Job Description:
Daily customer call monitoring from call log in system till problem fixed
Daily task report
Send quotation, monitor and confirm payment for some cases
Get approval from management for back up consumable in case needed
Assign technician and manage them from assigning till task closed
Customer bad debt follow up by setting/remove note on system
Create consumable order
Assist Manager and General Manager for all requests
Get involve on checking step for new machine installation
Monitoring monthly maintenance, assign technician to meet target
Requirement
Good in Excel, and office application
Ability to work under high pressure
Organized, reliable, self- motivated and confidence personality
No requirement for experience, but knowledge on related job is advantage
Good at English
Interpersonal communication
University degree or equivalent qualification
Why you will love here
Salary and Benefits
Paid leave: 12- 21 days per year, increasing leave days based on your tenure.
Special bonus for personal events such as wedding, family condolence, birthday, or welcoming a newborn.
Full package: Full government social, health and unemployment insurance.
Health insurance 100% covered by the company, annual health check- up.
Attractive salary package: Competitive salary aligned with your skills and experience, 13th- month salary, performance bonus, annual salary review and others allowance depend on position.
Working Environment
Collaborate with a dynamic, multicultural team spanning regions like Japan, Korea, Taiwan, etc., fostering creativity, innovation, and professional growth.
Work in a vibrant English- speaking environment, with exciting global opportunities and partnerships with international experts.
Regular company trip, exciting team- building activities, and quarterly events to foster team spirit.
Free tea and coffee available daily to keep you energized.
Privacy: Personal data provided to FUJIFILM Business Innovation Vietnam will be collected and used to consider potential future employment opportunity with us. By applying for this position, you agree that you have read, fully understood and agree with respective FUJIFILM Business Innovation Vietnam&039;s Privacy Policy
