Digital Product Owner

Project management:
Actively join digital projects and implement digitalization initiatives in all business aspects to support customer experience improvements delivered with proper technologies and processes, include but not limited to set- up project timeline, understand and analyze business requirement properly, follow- up tasks, do User- Acceptance- Test, etc. in respect of objectives well delivery on- time
Be owner of digital assets including customer mobile application and website; onboarding / offboarding processes; and Customer Communications Dashboard
Support Team Head to identify room for improvement, design online customers journeys including UI/UX, based on products & processes development, for digitalization projects implementation, in strict consideration of online nature matching and proper customer experience
Customer Experience:

Other assigned tasks by Department Head, Division Head
Support Team Head to review all correspondence and/or customer communications to ensure standard Customer Experience level in the total view
Continuously review customer journey and interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience
Be owner of improvement journey and performance monitoring for all digital projects, online platforms, digital processes which have been developed and/or owned, in collaboration with stakeholders across the Company
Other assignment including administration tasks required by Division Head, Department Head

Qualification: College/ University Graduated
Work Experience:

Preferable experience in Digital Transformation/ Digital innovation project management and execution.
03 years working experience in consumer finance, banking or other relevant business sector: fintech, mobile app…
Experience in Project implementation/ business analyst/ product owner is an advantage

Knowledge:

Branding
Digital Assets metrics understanding
Digital product owner
Customer touch- point understanding
Project Coordinator
Lending and Card products

Skills

Digital fluency
Active learning
Agibility
Test script design & UAT
Problem solving
Adaptability
Time Management
Collaboration
Business Requirement Document development
Research Skills
Self- management

Attractive KPI Bonus (monthly or yearly) and 13th month salary
Premium personal healthcare insurance for all employees and spouse and/or children
14 – 20 days annual leave, 3 days of sick leave with pay

Woking location: Lầu 19, tòa nhà The Mett, số 15 Trần Bạch Đằng, phường Thủ Thiêm, Thành phố Thủ Đức

Cập nhật gần nhất lúc: 2025-09-16 08:10:03