Job Summary
Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.
Managing Engineering Operations and Budgets
• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
• Administers service contracts to support property needs.
• Supervises construction to ensure timely completion of projects within budgetary guidelines.
• Ensures integration of departmental goals in game plans.
• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Manages and controls heat, light and power.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.
• Develops and manages Engineering budget.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Reviews financial reports and statements to determine how Engineering is performing against budget.
Maintaining Engineering Standards
• Ensures property policies are administered fairly and consistently.
• Ensures building and equipment licenses, permits and certifications are current.
• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
• Ensures compliance with state, local and federal regulations.
Managing Profitability
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Understands the impact of department&039;s operation on the overall property financial goals; educates staff on details as appropriate.
• Participates in the budgeting process for areas of responsibility.
• Monitors and manages the payroll function.
• Manages department&039;s controllable expenses to achieve or exceed budgeted goals.
• Prepares weekly and period end P&L critiques.
• Participates in the development of department&039;s capital expenditure goals; manages projects as needed.
• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
Conducting Human Resources Activities
• Brings issues to the attention of Human Resources as necessary.
• Ensures that regular on- going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
• Celebrates successes by publicly recognizing the contributions of team members.
• Resolves guest problems and complaints.
• Ensures employees are treated fairly and equitably.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.