Director of Food & Beverage

• Drive a great working environment for teams to thrive - linking up departments to create a sense of one team
• Drive promotions that deliver great dining experiences for guests at a good value
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Regularly communicate with guests to ensure expectations are met
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty
• Make sure credit and financial transactions are handled securely
• Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
• Promote teamwork and quality service through daily communication and coordination with other departments
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
• Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
• Working with the catering office, identify additional sales opportunities to enhance revenue
• Make sure all food and beverage equipment is in operational condition and regularly cleaned
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
• Train colleagues to make sure they deliver with compliance and to the standards we expect

Education:
Bachelor’s degree / higher education qualification/equivalent in Hotel Management, culinary arts, or related field
Service years in the field :
4+ years related experience, including management experience
Service years in supervisor/manager level:
Knowledge and skills:
Having knowledge about food safety and hygiene
Preferred (if required)
Language: Local language/English in advance
Must obtain certifications or permits as required by local governmental agencies

• Competitive salary
• Relocation assistance
• Rest & Relaxation Allowance per 3 months: 2 million.
• Gym room
• Repatriation allowance
• Service charge
• Social Insurance as law
• 24/7 Accident Insurance
• Home Leave allowance
• Housing, uniform, meal and transportation are provided by the resort
• Bao Viet Health insurance for personal and family

Cập nhật gần nhất lúc: 2022-05-09 20:33:03